PRIVACY POLICY

Effective Date: 07/18/2025

XTRAKARE LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert your URL] or engage with our home care services.

1. Information We Collect

We may collect the following types of personal information:

  • Name, address, email, phone number, date of birth.
  • Information related to your health, medical history, treatment, and care preferences, subject to HIPAA compliance.
  • Credit card, bank account details, billing addresses (processed through secure, third-party services).
  • IP address, browser type, device information, access times, and pages viewed on our website.

2. How We Use Your Information

We use your information to:

  • Provide and manage our in-home care services
  • Communicate with you regarding appointments, services, or changes
  • Process billing and payments
  • Maintain medical records and ensure continuity of care
  • Improve our services and website functionality
  • Comply with legal and regulatory requirements


3. HIPAA Compliance

As a provider of health-related services, XTRAKARE LLC complies with the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) is handled securely and is only used or disclosed as permitted under HIPAA guidelines. We have safeguards in place to protect the confidentiality, integrity, and availability of PHI.

4. How We Share Your Information

We do not sell your personal information. We may share it only in the following cases:

  • With healthcare professionals directly involved in your care
  • With third-party service providers (e.g., billing systems, scheduling platforms) under strict confidentiality agreements
  • To comply with legal obligations or respond to lawful requests from public authorities
  • In the event of a merger, sale, or transfer of company assets, where your data may be transferred as part of the transaction

5. Your Rights and Choices

You may:

  • Request access to or correction of your personal information
  • Request to restrict or object to processing under certain conditions
  • Request deletion of your data (subject to legal or medical retention obligations)
  • File a complaint if you believe your data has been mishandled

To exercise any of these rights, please contact us at office@xtrakare.com

6. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

8. Children’s Privacy

Our services are intended for adults and not directed toward individuals under the age of 18. We do not knowingly collect personal data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." Please review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, contact us at:

XTRAKARE LLC

319 S 17th st, ste 418 Omaha Nebraska 68102

Phone: 531-325-7170

Email: Office@xtrakare.com

Website: www.xtrakare.com